
TeamViewer Add-On Staff Agent
Das TeamViewer Add-On Staff Agent ist eine leistungsstarke Erweiterung für die TeamViewer-Software, die speziell für Support- und Helpdesk-Teams entwickelt wurde. Es ermöglicht Support-Mitarbeitern, Kundenanfragen effizienter und strukturierter zu bearbeiten, indem es zusätzliche Funktionen zur Verwaltung von Support-Tickets und zur Integration in bestehende Helpdesk-Systeme bereitstellt.
Diese Erweiterung eignet sich ideal für IT-Support-Teams, die TeamViewer als Fernwartungstool nutzen und ihre Serviceprozesse optimieren möchten. Durch die nahtlose Integration und automatisierte Zuordnung von Support-Sitzungen zu Tickets wird die Nachverfolgbarkeit verbessert und die Kundenzufriedenheit gesteigert.
Support- und Ticketmanagement
- Integration mit gängigen Helpdesk-Systemen zur nahtlosen Verwaltung von Support-Tickets
- Automatische Zuordnung von Support-Sitzungen zu Tickets für bessere Nachverfolgbarkeit
Integration und Schnittstellen
- API-Unterstützung zur Anbindung an CRM- und ITSM-Systeme
- Erweiterte Protokollierung und Dokumentation von Support-Sitzungen
Benutzer- und Rollenverwaltung
- Zuweisung von Support-Anfragen an bestimmte Mitarbeiter oder Teams
- Rechte- und Zugriffssteuerung für unterschiedliche Support-Rollen
Berichte und Analysen
- Auswertung von Support-Leistungen und Sitzungsstatistiken
- Übersichtliche Dashboards zur Überwachung der Support-Qualität
Systemvoraussetzungen für TeamViewer Add-On Staff Agent:
Komponente | Anforderung |
---|---|
Betriebssystem | Windows 7 oder höher, macOS 10.13 oder höher |
TeamViewer-Version | TeamViewer 15 oder neuer |
Internetverbindung | Breitbandverbindung für Fernwartungssitzungen |
Hardware | Standard-PC oder Laptop mit mindestens 2 GB RAM |
TeamViewer Add-On Staff Agent
Extend TeamViewer with the Staff Agent Add-On and increase the productivity of your support team. Enjoy an intuitive user interface specifically designed to efficiently manage support requests.
Activation is quick and easy – after purchase, you can immediately install and configure the add-on so your team can start without delay.
The TeamViewer Add-On Staff Agent is aimed at companies looking for a reliable solution for remote support, team collaboration, and excellent customer service. Especially suitable for IT professionals who want to optimize their support processes.
Benefit from improved communication capabilities, effective ticket management, and seamless integration into your existing IT environment. This saves you valuable time and resources.
Secure the TeamViewer Add-On Staff Agent now and take your support team's performance to a new level for the highest customer satisfaction.
Our pricing – fair, transparent & customer-oriented
What's behind our prices? Quite simply: a well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.
Smart shopping
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Directly from the manufacturer
Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.
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Automated processes
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Lean margin – long-term satisfaction
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Verified original software
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If you have any questions or concerns, our customer service is always here for you – fast, personal, and reliable.