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TeamViewer Add-On Staff Agent

  • Artikel-Nr.:

    TV10007

  • Sprache(n):
  • Hersteller-Nr.:

    TVADSSC001

  • Laufzeit:

    1 Jahr

Länderzone(n):

SOFTWARE DOWNLOAD + LIZENZ
Regular price €123,95
Sale price €123,95 Regular price
Sale Sold out
SOFTWARE DOWNLOAD + LICENSE
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Unterstützte Länder

    • Artikel-Nr.:

      TV10007

    • Sprache(n):
    • Hersteller-Nr.:

      TVADSSC001

    • Laufzeit:

      1 Jahr

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    TeamViewer Add-On Staff Agent - Features und Spezifikationen

    TeamViewer Add-On Staff Agent

    Das TeamViewer Add-On Staff Agent ist eine leistungsstarke Erweiterung für die TeamViewer-Software, die speziell für Support- und Helpdesk-Teams entwickelt wurde. Es ermöglicht Support-Mitarbeitern, Kundenanfragen effizienter und strukturierter zu bearbeiten, indem es zusätzliche Funktionen zur Verwaltung von Support-Tickets und zur Integration in bestehende Helpdesk-Systeme bereitstellt.

    Diese Erweiterung eignet sich ideal für IT-Support-Teams, die TeamViewer als Fernwartungstool nutzen und ihre Serviceprozesse optimieren möchten. Durch die nahtlose Integration und automatisierte Zuordnung von Support-Sitzungen zu Tickets wird die Nachverfolgbarkeit verbessert und die Kundenzufriedenheit gesteigert.

    🛠️ Support- und Ticketmanagement

    • Integration mit gängigen Helpdesk-Systemen zur nahtlosen Verwaltung von Support-Tickets
    • Automatische Zuordnung von Support-Sitzungen zu Tickets für bessere Nachverfolgbarkeit

    🔌 Integration und Schnittstellen

    • API-Unterstützung zur Anbindung an CRM- und ITSM-Systeme
    • Erweiterte Protokollierung und Dokumentation von Support-Sitzungen

    👥 Benutzer- und Rollenverwaltung

    • Zuweisung von Support-Anfragen an bestimmte Mitarbeiter oder Teams
    • Rechte- und Zugriffssteuerung für unterschiedliche Support-Rollen

    📊 Berichte und Analysen

    • Auswertung von Support-Leistungen und Sitzungsstatistiken
    • Übersichtliche Dashboards zur Überwachung der Support-Qualität

    Systemvoraussetzungen für TeamViewer Add-On Staff Agent:

    Komponente Anforderung
    Betriebssystem Windows 7 oder höher, macOS 10.13 oder höher
    TeamViewer-Version TeamViewer 15 oder neuer
    Internetverbindung Breitbandverbindung für Fernwartungssitzungen
    Hardware Standard-PC oder Laptop mit mindestens 2 GB RAM

    TeamViewer Add-On Staff Agent

    Extend TeamViewer with the Staff Agent Add-On and increase the productivity of your support team. Enjoy an intuitive user interface specifically designed to efficiently manage support requests.

    Activation is quick and easy – after purchase, you can immediately install and configure the add-on so your team can start without delay.

    The TeamViewer Add-On Staff Agent is aimed at companies looking for a reliable solution for remote support, team collaboration, and excellent customer service. Especially suitable for IT professionals who want to optimize their support processes.

    Benefit from improved communication capabilities, effective ticket management, and seamless integration into your existing IT environment. This saves you valuable time and resources.

    Secure the TeamViewer Add-On Staff Agent now and take your support team's performance to a new level for the highest customer satisfaction.

    Our pricing – fair, transparent & customer-oriented

    What's behind our prices? Quite simply: a well-thought-out system that offers you the best quality at fair conditions. We rely on smart strategies, modern technology, and genuine partnerships.

    Smart shopping

    With over 14 years of experience in international software trading and targeted bundling of volume licenses, we secure strong purchasing advantages for ourselves – and for you.

    No storage costs – no delivery costs

    Because we work digitally, physical storage and logistics costs are completely eliminated. We pass these savings directly on to you.

    Directly from the manufacturer

    Long-standing partnerships with manufacturers and distributors enable direct purchasing – without intermediaries, with exclusive conditions.

    Prices that fit

    We adjust our prices according to region and currency – for fair conditions, no matter where you shop.

    Automated processes

    With modern systems, we automate many processes – from ordering to customer service. This saves time and costs.

    Less advertising – more trust

    Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – for us, that's the best advertising.

    Lean margin – long-term satisfaction

    Our goal is to keep you satisfied in the long term. That's why we work with a lean profit margin and offer you fair prices permanently.

    Safety & quality – our promise to you

    Verified original software

    All products are checked and verified before shipping. You receive only original, flawless software.

    Certified shop security

    With buyer protection up to €20,000 through Trusted Shops and EHI certification, we guarantee you a secure purchase from the first click to completion.

    If you have any questions or concerns, our customer service is always here for you – fast, personal, and reliable.